Jan. 7 (Xinhua) — LAS VEGAS, Nev. (Xinhua) — The Consumer Electronics Show (CES) 2020, which is taking place this week in the American city of Las Vegas, is a veritable sci-fi movie set of wunderkind robots that have spectators lining up to see what the present and future hold in store for proto-humans.
Many of the world's leading robotics companies are based in China, and this year's state-of-the-art Chinese robots on display at CES put an end to the tired refrain that Chinese companies lack innovation. They are the market leaders in commercialized service robotics and artificial intelligence (AI).
Keenon Robotics, based in the Chinese city of Shanghai, was founded in 2010 with a handful of employees and has since grown to 2,000 employees and over 23,000 robots in operation worldwide.
North American Marketing Director Wang Mingmin told Xinhua that the company struggled step by step to overcome a slew of design, AI, and engineering challenges in order to reach the top of the heap in commercial robotic sales with global market penetration.
Wang attributes much of the market's recent growth, 70 percent of which is in the restaurant industry, to China's excellent robotic supply chain and a global labor shortage caused by COVID-19.
"Every industry has been impacted by the pandemic, and restaurants and hotels are struggling to find qualified employees. With our dependable, cost-effective robots, we have a solution for their labor issues "On Thursday, he told Xinhua
Their innovative product line includes hospitality, hotel, and catering/delivery robots that transport food, goods, and other deliveries to customers.
Their disinfection robots are ideal for killing viruses and bacteria in hospitals, hotel rooms, commercial kitchens, and other industries, and their delivery robots were used in over 100 hospitals to make safe and sanitary deliveries during the worst of the COVID-19 pandemic.
Peanut, their adorable hospitality robot guide, adds a touch of whimsy and charm to the experience, complete with a cheery, plump body and bright digital banner.
Their robots operate using a proprietary blend of fully autonomous positioning and navigation technology that incorporates multiple sensors such as Lidar, machine vision, depth vision, and sonar to allow the robot to work efficiently and reliably in complex environments.
"We believe that the autonomous revolution led by intelligent robotics will keep you inside of tedious, labor-intensive, and dangerous tasks, allowing us to focus on more meaningful things in life," Keenon CEO Tony Li stated in a statement.
Pudu, another leading Chinese robotics company led by an innovative team of 20-somethings, presented a line-up of attractive, customer-facing robots with colorful display screens and cute cat-like features, KettyBot and BellaBot, at the CES this year, allowing businesses to begin customer engagement before they even enter the store or restaurant.
"With a very novel approach," Pudu said in a statement, "KettyBot allows your special offers to reach more customers, delivering a higher conversion rate."
Their clever bots entice customers by telling jokes, dancing, and interacting one-on-one with them, as well as providing information about a company's products. Using voice interaction, potential customers can be shown dishes or discounts on-screen, enhancing the human-to-robot experience even further.
"Our technology is more mature and stable, and our obstacle avoidance technology makes them very safe and reliable," said Tracy Yan, Senior Overseas Sales Manager for Xinhua.
Pudu, based in Shenzhen, has been in business since 2016 and aspires to "become the world's strongest commercial service robot company," as well as to "use robots to improve the efficiency of production and human life."
In addition to the leading Chinese companies in the field of service robots, their Japanese competitors have spiced up the CES with their adorable service robots. Cinnamon, from Donut Robotics, is as cute as a button and can serve as a multilingual receptionist, keep an eye on customers' children, pets, or senior citizens, and even perform simple health checks.
C-FACE, another Donut Robotics COVID-specific innovation, is linked to Cinnamon. It is the world's first smart mask, trancribing what you say through the mask and sending it to other people's phones in eight languages. It can also record meeting minutes and send remote commands to Cinnamon.
According to a MarketsandMarkets research report published last August, the global service robotics market is expected to grow from 36.2 billion US dollars in 2021 to 103.3 billion dollars by 2026.
According to the report, the key factors driving the service robotics market are the increasing adoption of robots for new applications that provide high returns on investment, as well as the growing use of the internet of things in robots for cost-effective predictive maintenance.
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